Blog

Microsoft recently announced significant changes to their Services Agreement, which will take effect from August 30th, 2019. This agreement governs the use of Microsoft’s online services, such as Outlook, OneDrive, and Skype, and affects users worldwide. Here’s what you need to know about the changes and how they could impact you.

Firstly, Microsoft has updated their Privacy Statement to provide more clarity on how they collect and use personal data. The updated statement includes more details on what data is collected, how it is used, and who it is shared with. Microsoft has also added new sections on additional privacy controls, such as the ability to manage data collection for targeted advertising, and how to access and delete your personal data.

Another key change to the Services Agreement is the addition of a new dispute resolution process. Previously, users were required to go through arbitration for any disputes involving Microsoft’s services. However, the updated agreement now allows users to opt-out of arbitration and instead pursue claims in a court of law. This change was made in response to growing criticism of mandatory arbitration clauses by consumer advocates.

Additionally, the updated agreement includes changes to the Code of Conduct, which outlines prohibited behavior on Microsoft’s services. The new Code of Conduct clarifies what content is considered offensive or harmful and outlines the process for reporting violations. Microsoft also added a new section on prohibited activities, which includes actions such as hacking, spamming, and spreading viruses.

So, what does this mean for users of Microsoft’s online services? Firstly, it’s essential to review the updated agreement and privacy statement carefully to ensure you understand how your personal data is being used. It’s also important to note the new dispute resolution process and decide whether you want to opt-out of arbitration. Lastly, be sure to review the updated Code of Conduct and keep in mind the types of behavior that are considered prohibited.

In conclusion, the recent updates to Microsoft’s Services Agreement are designed to provide more transparency and clarity on how personal data is collected and used, as well as offer users more flexibility when it comes to resolving disputes. As a user of Microsoft’s online services, it’s important to stay up-to-date on any changes to the agreement and take steps to protect your personal data and online behavior.